• Does Vinli have remote capabilities?

    Vinli does not support remote features, such as keyless entry and remote start.

    Vinli also does not support the ability to disable a vehicle.



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  • What are Vinli’s Terms and Conditions?

    You can find the full text for Vinli’s Terms of Use at vinli.com/terms-of-use.

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  • Does Vinli track my location?

    Vinli does not track your location for any kind of individual tracking purposes. However, to get the most out of our apps and services, Vinli does determine your approximate location for native and third-party apps. You have the ability to give Vinli and third party apps permission to access your location when you first download the apps. If you later change your mind about allowing this access, you can revoke access to both native and third party apps. 

    By allowing third-party apps to use your current location, you're subject to their terms and conditions. To understand how they use your location, we recommend reviewing their privacy policy. You can revoke access to native or third-party apps at any time in your My Vinli account.

    If you have any additional questions, just ask us!

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  • Is my data safe?

    Vinli takes security seriously and cares about the integrity of your personal information. We have a team of engineers and security experts maintaining an advanced, secure infrastructure and working to protect your information.

    We use commercial methods to transmit your data securely including TLS/SSL for all communication and industry standard RSA key for authentication and authorization of all data transactions. The data is stored in encrypted data stores and does not allow direct access to this data except through our web services, which maintain the Vinli security model at all levels.

    Vinli cannot guarantee that unauthorized third parties will never be able to defeat our security measures or use your personal information for improper purposes. In the event that any information under our control is compromised as a result of a breach of security, we will take reasonable steps to investigate the situation and where appropriate, notify those individuals whose information may have been compromised and take other steps, in accordance with any applicable laws and regulations.

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  • Is my vehicle safe from hacking?

    We have focused on security from the beginning as a fundamental pillar of Vinli rather than an afterthought.

    Our approach to protecting users is called the Vinli Shield Technology and it works in three layers:

    Active Protection

    Potential hacking or sending of malicious code to Vinli devices is blocked at the hardware level so that unauthorized data cannot be sent to the engine. That means we have electrically disabled any ability for the Vinli device to control the workings of the car.

    It is impossible to use Vinli to control the brakes, gas, steering, engine, or any other mechanical system of the car, because the physical connections to the computer controls for these parts do not exist.

    Firmware Protection

    Vinli’s software also lacks any capacity to influence the operation of the car. Vinli can only collect data from the engine and other mechanical systems, not send arbitrary commands to them. And our encryption meets strict industry standards for data security.

    Vinli Authentication and Privacy

    No one can read the Vinli device’s data without passing through a multi-stage authentication process. Vinli requires an app to receive explicit permission from the user through an OAuth process, which is both secure and familiar to most users (Facebook, Twitter or Google login, for instance).

    Vinli users always have complete control over access to their data. The user has the capability through the My Vinli application to revoke this access at any time.

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