If you are not completely satisfied with your Vinli experience, you can return the device within 30-days of purchase for a full refund. Please ensure your Vinli is returned in its original condition.
Important information regarding returns:
- Return labels are prepaid, so there is no need to worry about additional charges.
- Vinli is not responsible for products that are damaged or lost in transit during a return.
- Refunds can only be issued to the original form of payment.
- Return shipping typically takes 5-7 business days.
- Your refund will be issued after your device has been received and inspected by our team. Funds may take 2-3 business days to reflect on your statement.