Vinli Help Center

Have a question? Try searching, or see below for categories that cover our most frequently asked questions.

On a web browser:

Visit the login website and locate the “Forgot Password?” link at the bottom of the page.

Click on the link and proceed to enter your email address. You will then receive an email in your inbox that provides you with additional instructions on how to update your password. 


On the My Vinli app:

Locate the menu option in the bottom left corner.  

Find your profile name, and select “Password” at the top to update or change your password.
Press “Reset” to confirm the changes.  

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